Privacy Policy

1. Introduction

Welcome to The Plane Company! This Privacy Policy explains how we collect, use, and protect your personal information. By using our website or services, you agree to the terms outlined below. If you have any questions, contact us at info@theplaneco.com.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Names, email addresses, phone numbers, and billing details.
  • Usage Data: How you interact with our website and services.

3. How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment: Processing orders, shipping products, and providing customer support.
  • Communication: Sending order updates, promotions, and relevant information.
  • Customization: Tailoring your experience based on preferences.

4. Data Sharing

We share information with:

  • Third Parties: Trusted partners (e.g., shipping carriers) to fulfill orders.
  • Legal Authorities: When required by law or to protect our rights.

5. Your Rights

You have the right to, Including customers whom reside in the EU:

  • Access and Correction: Review and update your personal information.
  • Opt-Out: Unsubscribe from marketing emails you previously subscribed to.
  • Data Deletion: Request removal of your data.
Transfers of Personal Information Outside the EU

  • We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Shopify, Inc is Privacy Shield certified.

6. Security and Retention

  • We safeguard your data using industry-standard measures.
  • We retain data as long as necessary for legal or operational purposes.

7. Minors

  • If you’re under 13, get parental consent before sharing data with us.

8. Updates

  • We’re committed to transparency and keeping you informed. As we evolve and improve our services, our privacy practices may also change without notice. Here’s how we handle updates:

  1. Regular Review:

    • We regularly review and revise our privacy policy to ensure it aligns with legal requirements and best practices. When we make changes, we’ll update the “Last Updated” date at the top of this policy.

  2. Notification:

    • If we make significant changes that affect your rights or data handling, we’ll provide prominent notice. This may include email notifications or announcements on our website.

  3. Understanding the Changes:

    • We recommend reviewing the updated privacy policy whenever you visit our website or use our services. We’ll summarize the key changes to help you understand what’s new.

  4. Consent:

    • By continuing to use our services after an update, you agree to the revised privacy policy. If you disagree with any changes, please discontinue using our platform.

Remember, your privacy matters to us. If you have any questions about our privacy practices or need clarification on specific updates, feel free to reach out to our privacy team at info@theplaneco.com